Xero Outage

Incident Report for Upstock

Resolved

This incident has been resolved.

Posted Jul 31, 2024 - 16:57 NZST

Monitoring

We have observed that service has been restored. However, Xero is still reporting an outage, so we'll continue to monitor.

Posted Jul 31, 2024 - 15:51 NZST

Update

We are continuing to work on a fix for this issue.

Posted Jul 31, 2024 - 10:48 NZST

Identified

The issue has been identified and a fix is being implemented.

Posted Jul 31, 2024 - 10:47 NZST

Investigating

Xero is currently experiencing an outage.

This affects:
- Invoice creation, updates, and sending
- Customer contact matching
- Product import and syncing and other Xero integrations in Upstock.

You can view Xero's status page here: https://status.xero.com

Posted Jul 31, 2024 - 10:45 NZST

This incident affected: Integrations (Xero Accounting API).